Independent Analysis·Switzerland ·Updated June 16, 2026
Independent analysis for the people who buy, deploy and run enterprise CRM — Salesforce, Adobe AEP, Genesys, NICE, Five9 and the rest of the AI-CRM stack. Podcast + newsletter. No vendor affiliations.
● Spotify ● Apple Podcasts ● 40 episodes
Five platforms analyzed on the evidence — Salesforce, Microsoft Dynamics 365, HubSpot, Zoho and monday — plus the enterprise data and contact-center layer every listicle quietly ignores. The comparison written for the buyer, not the commission.
Read the analysis →Your enterprise could lose years of AI investment the moment SoundHound upgrades OASYS—if you don't have a portable exit plan. What you'll learn How to embed an Agent Abstraction Layer that turns OASY…
Listen & read →The moment an OASYS agent hits 95 % accuracy, your contract may already be rewriting its own price tag. What you will learn How SoundHound's "Capability‑Upgrade Clause" turns real‑time performance dat…
Listen & read →How do you transition your GTM architecture from static SaaS platforms into a high-yield autonomous engine? In this strategic briefing, CRMPosition sits down with Marvin J. Martinez, Founder of Bandsa…
Listen & read →You'll never see the hidden vendor grip on your CX stack until it's already breaking your roadmap. What you will learn How OASYS agents silently rewrite your orchestration scripts, forcing you to stay…
Listen & read →CRMPosition is an independent media brand. We hold no vendor relationships, accept no sponsored content, and carry no analyst-firm affiliation — our work is funded entirely by our audience. That independence is the product.
Two decades inside the CRM ecosystem inform every episode: vendor claims weighed against documented implementation reality across Salesforce, Adobe AEP, Genesys, NICE CXone, Five9, Medallia and Qualtrics.
More about CRMPositionVendor-honest analysis. The same intelligence used to make seven-figure platform decisions — no marketing, no vendor news, no fluff.